Turn a broad concern into a clear set of priorities.
Communication problems often appear as rework, inconsistent documentation, slow onboarding, avoidable misunderstandings or low confidence. A language audit examines the work behind those symptoms.
I review the tasks, texts, terminology and interactions that matter in a role or team. The aim is not to judge individual language ability in isolation. It is to understand what the work demands, where the pressure points are and what support would make the greatest practical difference.
What an audit can examine
- Critical written genres such as reports, emails, case notes and procedures
- Meetings, handovers, consultations and other high-value interactions
- Specialist terminology and assumed organisational knowledge
- Onboarding documents, templates and communication guidance
- Gaps between expected performance and the support currently available
The process
The scope is agreed first. Evidence may include sample documents, role information, interviews or discussions with subject-matter experts, and observation of relevant communication tasks where appropriate.
I analyse that evidence and provide a concise account of the communication demands, recurring bottlenecks and their likely operational consequences. Recommendations are prioritised so the organisation can distinguish immediate improvements from longer-term capability work.
Possible outputs
Outputs can include a findings report, a language-demand map, recommendations for document or onboarding improvements, priorities for training, and a practical roadmap for targeted resource development.