CLARITY CONNECTION IMPACT

Understand more.
Communicate better.

I help professionals and organisations communicate clearly and confidently in specialist, regulated and technical environments.

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Melbourne, Australia
Online & in person

PRECISEWorkplaceLANGUAGE
Science & EnvironmentFinance & RegulationEducation & Professional PracticePublic Health

The proposition

Complex work.
Clearer communication.

Generic English training rarely addresses the technical vocabulary, professional genres, institutional expectations and high-stakes interactions that shape real work.

I combine TESOL, vocational language and literacy support, learning design and more than 20 years of senior communication experience.

Services

Practical support built around what people genuinely need to understand, produce and use at work.

Workplace English

Emails, reports, meetings, presentations and stakeholder communication built around real professional tasks.

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Sector-specific literacy

Custom programs shaped by the terminology, genres, interactions and expectations of a profession or industry.

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Language audits

Evidence-based analysis of workplace communication demands, barriers and development priorities.

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Learning-resource design

Plain-English documents and contextualised resources that preserve specialist meaning.

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Sector experience

Domain fluency
without the jargon.

I work with technical specialists to identify the language demands of their field, preserve integrity and make professional communication more learnable and usable.

Health & Forensic Mental Health
Finance & Regulation
Education & Professional Practice
Public Health
Legal & Community Services
Government & Public Policy
Science & Environment
Telecommunications & Regulated Services

The approach

Start with the work.
Then design the language support.

1

Discover

Clarify the objective, people, context and constraints.

2

Analyse

Examine authentic tasks, texts, terminology and interactions.

3

Design

Create targeted learning, coaching, resources or recommendations.

4

Deliver

Use modelling, guided practice, authentic scenarios and feedback.

5

Refine

Evaluate application, confidence and progress.

Selected examples

Evidence in practice.

Vocational language support resources with communication guide and mini-lesson cardsVocational language support

Making vocational community services content easier to understand

Task analysis • glossaries • sentence scaffolds • targeted mini-lessons

Professional writing workspace with email draft and communication checklistProfessional writing

Designing a repeatable process for high-stakes workplace emails

Audience • purpose • structure • tone • review

Technical translation resources showing source policy, quick guide and decision pathTechnical translation

Turning regulated information into usable professional guidance

Finance • health • education • government • science

About David

Where specialist communication meets adult learning.

I am a Melbourne-based adult literacy practitioner, adult educator, learning designer and senior professional communicator.

My experience spans health, financial regulation, education, public health, legal and community services, government, telecommunications, science and the environment.

TESOL qualifiedTAE40122 in progressEmbedded LND practice

Start a conversation

What does the work
need people to do?

Tell me about the context, the people involved and the communication challenge. I’ll suggest a practical starting point.